[ CLIENT ]AAA Auto [ INDUSTRY ]InsurTech [ TIMELINE ]8 months

AAAAuto

We helped AAA Auto close 30% more insurance policies while speeding up the process by 50% and saving 3,500 person-days.

VISIT SITE
[ RESULTS ]
  • 0% faster deal-closing process
  • 0.2x more insurance products upsold
  • 0 person-days saved through process automation
[ CHALLENGE ]

AAA Auto is constantly looking for ways to improve internal processes and offer customers a wider range of services, taken care of on the spot when buying a car. Insurance is one of the essential products no customer can leave without. Preparing a comprehensive insurance offer without logging into each insurer’s system, however, took far too much time.

[ SOLUTION ]

During the analysis we found that the key metric was employee time spent calculating insurance instead of taking care of the customer. We built the AAA Auto application on our own Verzuz platform and, together with the largest players on the market, fine-tuned the insurance closing process. The result is more than 50% time savings compared to the original solution and 1.2× more products upsold in the Czech Republic and Slovakia.

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